The I-TRACK Foundation has completed the Quality Assurance Assessment of Instituto Totum

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The I-TRACK Foundation has completed the Quality Assurance Assessment of Instituto Totum

The International Attribute Tracking Foundation (“I-TRACK Foundation”) has completed a rigorous Quality Assurance Assessment of Instituto Totum, the local I-REC(E) & I-TRACK(E) Issuer in Brazil, benchmarking its operations against the International Attribute Tracking Standard (“Standard”) and the I-REC Code for Electricity (“I-REC Code”).

An independent, third-party consultancy firm, Barnebies, was commissioned to support the Quality Assurance process by:

  • Administering and sharing the Registrants Survey; and
  • Distributing the Issuer Questionnaire.

Registrant Survey

The International Attribute Tracking Standard sets minimum requirements for service quality; the survey provided valuable insight into how Instituto Totum’s performance is perceived by market participants. Despite the limited number of responses, the feedback received was positive and indicates a high level of overall satisfaction with Instituto Totum’s services.

Issuer Questionnaire

Through the questionnaire, Instituto Totum was requested to provide supporting documentation and relevant email correspondence to demonstrate compliance with the Standard and I-REC(E) Code. All submitted materials were reviewed against the Standard’s key requirements and the guidance set out in the I-REC(E) Code. The assessment confirmed that Instituto Totum operates in accordance with the Standard’s core principles, including legal compliance, traceability, and robust complaint-handling procedures.

The Quality Assurance Assessment identified several opportunities for improvement; however, these do not constitute breaches of the Standard’s requirements. Based on the evidence, the I-TRACK Foundation found no evidence of non-compliance.

Conclusion 

The I-TRACK Foundation is satisfied that Instituto Totum has sufficiently demonstrated its adherence to the Standard. The I-TRACK Foundation would like to thank Instituto Totum and all Registrants for their cooperation and valuable contributions throughout the assessment process.

For any questions, contact the I-TRACK Foundation secretariat at secretariat@trackingstandard.org.

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